Workshops are offered throughout the academic year by the Office of Information Technologies and are available to PSU faculty, staff, and students at no cost. To register for classes, send email to mluebke@pdx.edu with the class and date you would like to register for. Please contact the workshop instructor if you have any questions.
Need directions? Please refer to the building locations for more information about where the workshops are held.
The User Support Services Helpdesk at Portland State University is the first stop for Faculty, Staff, and Students needing assistance with PSU technology resources. Helpdesk technicians are available to support and troubleshoot accounts and network connectivity for students, and provide in-depth hardware and software support for staff and faculty members. If you have questions, the Helpdesk has the answers!
OIT User Support Services is located in basement of Smith Memorial Student Union, room 18. The following image shows an exploded view of SMSU:
If you exceed the 500 page print quota in a single term, you will automatically be charged for additional pages at a rate of $0.025 per page. This will be billed to your student account.
Printing in the Portland State University general access computing labs is regulated by print quotas. Each user is allocated 500 pages per term that do not carry over to the next term. Users that do not exceed their quota will not incur any charges. Users that print more than 500 pages per term will be assesed a per-page fee.
Single Click is a screen sharing application that allows a help desk technician to remotely interact with your desktop. Please contact the help desk before launching a remote session, as the technician's software must be in listening mode before contact can be made. Additionally, the technician may resolve your question without the use of remote software.
You can revoke control by right clicking the icon in your system tray (bottom right corner of the desktop near the clock).
This article will describe the process of creating a new ODIN account using the Odin Account Manager (OAM) system. OAM serves as a centralized account management site where you can create your account, change your password, and manage your mail options. Faculty and Staff will now be able to update their PSU Directory information directly though OAM.
This article will provide a link to the form for requesting a Meeting Maker account. Meeting Maker allows you to create and share a calendar with colleagues and co-workers in real time.
This form is to be filled out in order to request virus/malware removal from a personal computer.
