Policies & Procedures

Acceptable Use Policy

This acceptable use policy governs the use of computers and networks at Portland State University (PSU). As a user of these resources, you are responsible for reading and understanding this document. If you have any questions, please contact the User Support Services Helpdesk at 503-725-4357.

PSU Information Security Policy

 

Please click Here for the newest draft version of the PSU Information Security Policy

Open Lab Printing Policy

Printing in the Portland State University general access computing labs is regulated by printing quotas. Each user is allocated 500 pages per term that do not carry over to the next term. Users that do not exceed their quota will not incur any charges.

Portland State University Drug-Free Workplace and Sexual Harrassment Policies

This is a copy of Portland State University's policies on drugs and sexual harrassment in the workplace.

 

PSU Drug-Free Workplace and Sexual Harassment Policies

myPortlandState (myPSU) Policies

 The following document outlines the policies governing the myPortlandState portal.

 

Portland State University Emergency and Safety Procedures

This is a copy of Portland State University's emergency and safety procedures issued by the Public Safety Office.

 

PSU Emergency and Safety Procedures

Forms Authentication Policy

 In an effort to provide better service to our customers, we are requiring authentication via Odin/OAM login credentials to our online forms utilizing the Central Authentication Service (CAS).

 

Authentication enables us to pre-populate form fields with customer contact information thus making the forms easier to fill out. The pre-populated fields can also be overwritten should the customer choose to change the information.

OIT will never ask for your password or other confidential information via email.

Portland State University has been targeted by numerous phishing email attempts to get access to user passwords. This is a reminder that the Office of Information Technologies will never ask for your password or other confidential information via email.

If you have any questions or doubts, do not respond to a suspect email. Contact our Help Desk via phone (503) 725-4357 or visit us in-person at SMSU 18.

Long Distance Calling on the PSU Telephone Network

Long Distance Authorization Codes

OIT Service Level Agreements

Below are the Service Level Agreements that OIT currently has with different departments on campus that outline the support that we will provide them, and to what extent.

This repository will be updated as new agreements are made between OIT and other campus departments.

 

User Support Services SLAs